Serve Team Health

Staff report. Requests, follow-through and roster health for every serve team. Sign in with your Shoreline City account.

Signed out after 30 minutes idle

Your session was cleared. Sign in again to continue.

Serve Team Health

Who is on a serve team, who was asked, who said yes, and who actually showed up. The three serve reports in one place.

Loading…

The funnel

Team Roster Served (people) Show rate Requests (person-Sundays) Kept their yes Unfilled slots
AskedYesDeclinedNo replyKept

Week over week

SundayServedShow rate AskedYesNo replyKeptKept their yesUnfilled

Where they served

How to read this. Each column has its own denominator. Do not average them.
  • Roster: distinct people on a non-archived Sunday serve team in Planning Center. Shift teams (Cafe 8A / 9:30A / 11:30A) count each person once.
  • Show rate: roster person-Sundays with a volunteer scan, over roster × Sundays in the window. This is the Team Health number.
  • Asked / Yes / Declined / No reply: serve requests in Planning Center Services, one per person per Sunday. This is the Serve Requests number. Dallas only: other campuses do not schedule through Services yet, so those cells are blank rather than zero.
  • Kept their yes: said yes AND scanned in that Sunday, over yes. This is the Your Yes Is a Yes number.
  • Unfilled slots: positions Planning Center still needed on that Sunday that nobody was ever scheduled into. From PCO's needed positions per plan. Blank until the first pull has run for that Sunday.
  • Week over week uses today's roster for every Sunday, so an older Sunday's show rate is "of the current roster".
  • Click a team row for the people behind it. Names are logged server-side, the same as the Team Health drill-down.
  • The window is the same set of Sundays Team Health uses (Sundays with at least 150 volunteer scans org-wide), so the headline show rate here matches that tab.